For Airbnb hosts, landlords & property managers, worldwide

Five-diamond service for every guest and tenant. Right on cue.

🌴 From Antigua to Santo Domingo, and anywhere you rent.

Meet Leo, a 24/7 AI concierge that knows your property, your rules and your neighborhood. Guests and tenants scan a QR code and get answers in their own language. Repairs arrive with a photo and a unit number. Even at 2 AM, you only hear about the real problems.

Open the live demo ↗

Set up in about 5 minutesEnglish, Spanish, French and moreAlerts you when it's urgent

"How do we reset the water pump?"Answered from the house manual

🏖 Galleon Beach, 10 min walkPulled live from Google Maps

🚨 Water leak, host textedOnly real problems reach you

↑ This is live. Tap around, then ask Leo something.

Scan it like a guest would.Point your phone camera here. You'll see exactly what your guests see when they scan the card in your rental.

📱 Try it as a guest

Why we built it

Five-diamond service is good business.

Great hotels win on service: fast answers, a guide who knows the area, problems fixed before you ask twice. Your guests and tenants feel the same thing when Leo answers in seconds, any hour, in their own language. That feeling shows up in your numbers.

📈 Higher occupancy

Better reviews push your listing up the search, so you fill more nights.

🔁 More repeat guests

Guests who felt looked after come back, and book you direct.

🏠 Lower tenant turnover

Tenants who feel taken care of renew instead of moving out.

🌍 Every traveler understood

Visitors from the US, Europe and Latin America all get answers in their own language.

⏱️ Faster repairs

Rated, routed and tracked, so small problems get fixed before they get expensive.

😴 Your nights back

Leo handles the questions. Only what matters reaches you.

The problem

You didn't buy rentals to be a 24-hour help desk.

Guests ask the same questions every stay, often in a language you don't speak. Tenants message about rent day, trash day and a dripping faucet. It all lands on your phone at the worst times, and the one message that matters gets buried.

"What's the Wi-Fi?"

Asked by nearly every guest, usually right after they arrive tired.

"How does the hot tub work?"

The steps live in a binder nobody opens.

"Where's the best beach?"

You end up writing the same list of beaches and restaurants every weekend.

"Something's broken."

The one message you actually need to see, buried under the rest.

Who it's for

One concierge. Villas, vacation rentals and apartments.

Airbnb & vacation rental hosts

Guests get Wi-Fi, check-in, the pool and generator steps, and beach and dinner picks from Google Maps. Leo texts them before they arrive, sells your extras, and sends happy guests to your review page. You hear from him only when something breaks.

Live demoSeaview VillaEnglish Harbour, Antigua · Guest page See the guest demo ↗

Property managers

One QR card per building or complex. Tenants pick their unit, report repairs with a photo, and ask about rent and trash day. Every request is rated by AI and lands on your board: New, Scheduled, Done. Send your vendor a job link, and the tenant confirms the fix.

Live demoCharles Village FlatsBaltimore, MD · 6 apartments See the Baltimore apartments demo ↗

Small landlords & investors

Your house, duplex or few units get a 24/7 front desk, even when you live in another country. Leo answers from your lease rules, never waives a fee, and alerts you to the leak at 2 AM with the unit number.

Live demoHarbour View ApartmentsSt. John's, Antigua · 4 apartments See the Antigua apartments demo ↗

How it works

Three steps. No app for your guests or tenants.

Paste your listing. Upload your manual.

AI reads your listing or building rules and your house manual or resident handbook and fills in Wi-Fi, check-in, rules, appliances and checkout for you. You review and tweak.

Your area guide builds itself.

From your address we pull real, verified places from Google Maps: restaurants, coffee, groceries, sights, outdoors, pharmacy and hospital, each with ratings, photos and walk or drive time.

Print the QR card. Done.

Set it on the counter. Guests scan with their camera and meet your concierge. Put the link in your check-in message too, so they meet it before they arrive.

What your guests get

A concierge that actually knows your house.

Not a generic chatbot. Leo answers from your manual, your rules and your favorite spots, and says so when he doesn't know instead of guessing.

Tap-to-copy Wi-Fi, check-in and checkout times, house guide
Type or talk. Replies can be read aloud, in the guest's own language
Step-by-step help with the AC, water pump, generator, pool and TV
"Plan our day" itineraries from real places nearby
A checkout checklist guests tick off on their phone

El aire acondicionado del cuarto no enfría. ¿Qué hacemos?

¡Lo siento! Primero, revise que el control esté en modo frío (el copo de nieve) a 22 °C, y que las puertas del balcón estén cerradas. Si sigue sin enfriar en 10 minutos, avíseme.

Ya lo hicimos y sigue caliente

Lamento mucho la molestia. Ya le avisé al anfitrión y se comunicará pronto. Mientras tanto, la sala tiene otro aire que funciona perfectamente.

🛎 Your host has been notified

ALERT TO HOST · 9:42 PM🛎 Seaview Villa: maintenance. Bedroom AC not cooling after reset per manual (guest wrote in Spanish). Guest would like it looked at tonight.

What you get

Fewer messages. The urgent ones, instantly.

When something needs a human, like a leak, a lockout, a power cut or a guest asking for you, Leo apologizes, takes ownership and texts and emails you on the spot with a clear summary.

Emergencies tell guests to call local emergency services first, then alert you as urgent
Every conversation saved, so you see what guests really ask
Optional stay code keeps your Wi-Fi password and door codes private
Never books, refunds or promises anything on your behalf

For apartments & rentals

Every repair rated, routed and closed.

Tenants report a repair with a photo and their unit. The AI rates it Emergency, Urgent or Routine before you even read it, and you run the rest from one board.

One red button for emergencies: call local emergency services first, then alert you as URGENT in one tap
Flags repeat problems, like a second leak at the same unit in 90 days
Drag tickets from New to Scheduled to Done
Send your vendor a job link: no account, no app. They add before and after photos and the cost
The tenant taps "Is it fixed?" before the ticket closes
Download a repair cost ledger for tax time

The repair board with AI urgency ratings

For Airbnbs & short-term rentals

Leo works the whole stay, not just the questions.

Add a booking once. Leo handles the messages you always forget to send, and turns happy guests into reviews.

Your guide link goes out by text 3 days before check-in, with the stay code
A checkout reminder goes out the evening before checkout
4 or 5 stars at checkout: one tap to your Airbnb or Google review page
1 to 3 stars: the feedback comes privately to you, not to Airbnb
Sell extras like early check-in, late checkout or a welcome basket with a Request button
Counter cards, door hangers and fridge magnets, one per unit if you want

Extras guests can request from their phone

Your dashboard

See what they ask. Fix the gaps in one click.

The Insights tab shows the top questions, the busiest hours, requests by unit and your star ratings. When Leo wasn't sure of an answer, you add it once and he knows it from then on.

A setup score shows what's missing and jumps you to the fix
Each property card shows open requests, chats this week and gaps in your guide
Per-unit Wi-Fi and notes: every tenant sees only their own unit
Import every unit at once from a list or a spreadsheet

Turn your guidebook into income

Sell extras. And local businesses will pay to be Leo's first pick.

Add featured partners: a beach bar, a boat tour, a spa. Leo recommends them first whenever they fit and mentions their guest deal. Charge them for the spot, or trade it for discounts that earn you better reviews. Your own extras, like early check-in or a parking spot, sit right on the guest's home screen with a Request button.

How partners appear to guests (example businesses):

Featured partnerBlue Reef Boat ToursSnorkel and sunset cruises, 6 min walk

🎁 15% off with code ONCUE15

Featured partnerThe Harbour TableIsland breakfast and fresh juice, 0.4 mi

🎁 Free coffee with any breakfast

The options

Four ways to handle guest and tenant questions.

	Answer yourself	Printed binder	Property manager	On Cue Concierge
Available at 2 AM	If you're awake	Yes, if they find it	Usually	Always
Answers the exact question	Yes	No, they have to search	Yes	Yes, in seconds
Any language	Rarely	No	Rarely	English, Spanish, French and more
Local recommendations	From memory	Goes out of date	Sometimes	Live from Google Maps
Flags real problems to you	Mixed in with everything	No	Yes	By text + email, instantly
Repair tracking	Texts and memory	No	Yes	AI-rated board, vendor links, tenant sign-off
Texts before check-in and checkout	If you remember	No	Sometimes	Automatic
Cost	Your time	Printing	A cut of every booking or rent check	No cut of your bookings or rent